FAQ2021-01-05T18:12:56-06:00

ASK & WE ANSWER

FREQUENTLY ASKED QUESTIONS

Frequently Asked Questions

Moving isn’t just stressful – it’s hard work. We won’t lie to you, there’s a lot to get done. We find the key to a successful move is being organized and planning ahead. The good news, you found us! Use the resources below and connect with one of our team members to plan your move.

Are you fully insured?2020-12-10T19:02:16-06:00

Reliant Moving Services LLC is a fully licensed and insured moving company. Our team will take every precaution to ensure your items arrive at your new home in the same condition as they left. With a dedicated claims department any damage or claims made are carefully reviewed and a solution proposed if anything is to happen while your items are in our care.

Do your men wear safety shoes?2020-12-10T19:01:32-06:00

Upon request, our crew members can be outfitted with shoe covering, gloves, and masks in order to protect our clients and their belongings. Our crew members will utilize rubber floor runners to protect your floors and furniture pads and wrap to protect your belongings.

Are our goods safe?2020-12-10T19:00:47-06:00

Absolutely! Our team members are only the best and most experienced professionals in the area. Each of our moving trucks will come equipped with both furniture pads and wrap to make sure everything is protected. Our dedicated team will ensure your belongings are packed tight in the moving trucks. If something does go wrong, our dedicated claims department will handle any and all customer complaints.

How much notice do you need?2020-12-10T18:59:50-06:00

In order to secure your preferred move date we recommend reaching out to one of our team members 4-5 weeks prior to your move. However we do understand that some moves come up last minute and we are more than happy to work with our customers in order to find a date and time we can accommodate you.

Do you offer storage services?2020-12-10T19:11:23-06:00

Yes, we have partnered with local storage service providers in the Dallas-Fort Worth area to provide our customers with affordable storage options. Whether you are storing items short term or for the foreseeable future, our facilities are capable of accommodating all of your storage needs.

Are your quotes no obligation?2020-12-10T18:58:20-06:00

All of our quotes and in-home estimates performed by a team member are both free and have no obligation for payment or scheduling. When the quote is agreed upon by all parties, a date will be set for your move.

What are your payment terms?2020-12-10T18:56:56-06:00

After discussing the details of your move with one of our moving consultants a formal quote will be sent to your preferred method of communication. If the quote is agreed upon by all parties a date will be set for the move to take place. No deposit is required, and the full amount stated in the quote will be collected near the completion of your move.

How much does it cost to move a small apartment?2021-07-20T14:03:31-05:00

The price of moving a small apartment will depend on three variables: 1) how furnished the apartment is, 2) stairs, and 3) the distance being moved. Most companies do have a two hour minimum, meaning that if your job were to take less than two hours you are still obligated to pay up to two hours worth of labor. For a lightly furnished apartment with no stairs we find the average cost to be between $350-$400. For a heavily furnished apartment with a considerable amount of stairs the average cost is usually between $750-$900. Local moves will most likely be based on an hourly rate, while longer moves (>100miles) will usually be a fixed rate.

What is the average cost to move a 2 bedroom apartment?2021-07-20T14:05:12-05:00

The average cost of two movers is $100/hr, with the average move time for a two bedroom apartment being between 3-5 hours. With the additional truck, gas, and travel fees the average total move price for a two bedroom apartment is between $400-$700.

How do you move things from one apartment to another?2021-07-20T14:06:23-05:00

When moving items from one apartment to another first you should inspect your old apartment for damages to repair and read the lease for your new apartment. Begin looking for a reputable and licensed moving company in your area while disposing of or donating unwanted items. Start buying packing supplies and begin the process of packing non-essential items first. Make sure to clean your old apartment and coordinate with your movers on where to park and what time to show up. Visit our blog for a more detailed look at how to move your apartment at https://www.apartmentmovingservices.com/apartment-moving-guide/

What is a small move?2021-07-20T14:07:27-05:00

Small moves range from moving just a couple of items to a one bedroom apartment or studio, between 500-850 square feet. Small moves will usually only consists of of one bed, limited apartment furniture, and between 10-20 boxes that can all fit comfortably within a small moving truck.

What should I pack first when moving?2021-07-20T14:08:30-05:00

When beginning the process of packing you will want to make sure you pack your non-essential items first. Items such as books, art, knick-knacks, etc. You would hate to pack something away that you may need before you unpack. Slowly start packing your essential items, such as clothes, toiletries, work items, etc, in labelled boxes so that these items may be easily found if needed and unpacked in their new respective locations at your new home.

How do you move into an upstairs apartment?2021-07-20T14:09:18-05:00

Moving all your items upstairs can be a tricky process that if done incorrectly could risk injury. We highly recommend hiring professionals if moving heavy items upstairs. You will want to make sure you have taken proper precautions by wrapping furniture in both pads and wrap. Bend at your knees, while keeping a straight back throughout. Make sure you team lift all heavy items with matching grips. Keep the weight of the item forward and slowly go up one step at a time. An appliance dolly may be useful if moving extremely heavy items or appliances upstairs.

How much does it cost to move a 2000 sq ft house?2021-07-20T14:10:07-05:00

Moving a 2000 sq ft home may require between a 3-5 man crew and, depending on if packing or supplies are needed, can range from $2000-$5000. These prices increase if moving longer distances such as across state lines or over 100 miles.

How long should it take to move a 2 bedroom apartment?2021-07-20T14:10:56-05:00

There are many variables that will decide how long your total move time takes. Some of these include the presence and amount of stairs, how furnished your apartment is, access points to your apartment, etc. For 2 bedroom apartments with no stairs, lightly furnished, and a close access point we find the average time to be between 2-4 hours. For 2 bedroom apartments with excessive stairs, heavily furnished, and a far access point we find the average total move time to be between 4-6 hours.

How much does it cost to move 500 miles?2021-07-20T14:11:45-05:00

Long distance moves (moves >100 miles) will incur additional charges due to the significantly longer distance traveled and the liability that is required to protect your belongings during the trip. On average, the cost of moving a 1 bedroom apartment approximately 500 miles away will be between $1200-$1500. Moving a 3 bedroom home approximately 500 miles will cost you on average between $3000-$5000.

Is it cheaper to buy new furniture or move it?2021-07-20T14:12:34-05:00

If you are moving locally, within the same state and less than 100 miles, than it will almost certainly be cheaper to hire a reputable local moving company as opposed to buying new furniture at your new residence. However, you may save money on your move by discarding or recycling old or unwanted items prior to your movers showing up. Visit our blog for tips on how to discard or recycle old unwanted items at https://www.apartmentmovingservices.com/5-ways-to-reduce-waste-recycle-before-a-move/

How can I move for cheap?2021-09-20T14:45:13-05:00

The cheapest, and most labor intensive, way to move would be to rent your own moving truck from vendors such as Uhaul, Penske, or Budget and move all of your items to your new residence without the help of professionals. This will certainly be cheaper than hiring a professional moving company, usually by about 250%.

How much should I pay someone to help me move?2021-09-20T14:45:13-05:00

A good rule of thumb is to expect to pay between $30-$50 an hour per person for full service professional movers. This can include services such as packing, loading, transportation, unloading, and unpacking.

Is it worth it to hire movers?2021-09-20T14:45:13-05:00

If you are worried about time, how labor intensive moving can be, damage to your furniture items, and the stress that can come along with moving, it may be in your best interest to hire a professional moving company. Professional movers can make the moving process safer, quicker, and much more streamlined.

How long before moving Should you start packing?2021-09-20T14:45:13-05:00

You should begin packing non-essential items 3-4 weeks before your planned move date. Slowly start packing more essential items as you move forward in the packing process and your move date becomes closer. You should aim to have all items packed 1-2 days before your move date.

Do you have a checklist for moving?2021-09-20T14:45:12-05:00

When beginning the process of packing your home it is critical you start by packing non-essential items first. These are items you will not need again until you are moved into your new home. Slowly begin packing more essential items as your move date becomes closer, this will include kitchen items, toiletries, and your day-to-day clothing. Labeling each box with the room the contents came from will make unloading much faster. You will also need to ensure during the moving process that your work, daycare, schools, and other agencies are aware of your upcoming address change. View our Complete Moving Checklist for a more detailed and complete checklist. https://www.apartmentmovingservices.com/wp-content/uploads/2021/01/Moving-Checklist-Jan-2021.pdf?vgo_ee=fKgfO83ZdadaTpFdJ4mSgQ%3D%3D

How do you calculate moving costs?2021-09-20T14:45:12-05:00

The major costs that a moving company will charge you for are labor, usually at an hourly rate, travel or gas fee, truck fee, and any additional fees for supplies or stairs. Simply use the formula (labor, at an hourly rate) x (projected move time) + (travel/gas fee) + (additional fees) + (taxes) = total move price

What is a full service move?2021-09-20T14:45:12-05:00

A full service move is a move in which your moving company will pack, label, load, unload, and unpack all of your belongings while also transporting them between locations. In a normal move you will be responsible for the packing and unpacking while your movers will only handle the loading, transport, and unloading of your items.

Do movers disassemble beds?2021-09-20T14:45:12-05:00

Yes, your moving company should have all tools necessary for disassembly of beds and other furniture items. Items such as your bed frame, tables, mirrors, doors, or couch legs may need to be removed or disassembled in order to move safely. Washer, dryers, and refrigerators may also require basic tools to disconnect and reconnect. Your moving team should have all of these tools on their truck on the day of your move.

What will Movers not take?2021-09-20T14:45:11-05:00

Some items your movers may not take include any hazardous material or waste. Examples include gasoline, propane, fertilizer, oils, pool cleaners, and other chemicals. Your movers may also not be able to take anything liquid or that contains dirt, such as water dispensers or live plants, as they pose an extra liability for other materials in the trailer during transport if they were to spill.

How much should I tip movers?2021-09-20T14:45:11-05:00

If you feel that your moving crew met or exceeded your expectations you may feel inclined to include gratuity as a thank you for their hard work. Generally, the average tip for your moving crew is between 10-20% of your total move bill. This will be split up and shared among the moving crew. Visit our blog for more information on how much to tip your movers! https://www.apartmentmovingservices.com/guide-to-tipping-your-movers/

Will movers move things not in boxes?2021-09-20T14:45:11-05:00

Large furniture items, appliances, and other household goods that cannot fit in a box should be padded and wrapped by your moving company for transport. As a rule of thumb, anything that can fit in a box should be packed in one to ensure proper protection and loading. However, there are items that may be difficult or tricky to pack. Consult with your moving team beforehand to make sure they have the proper supplies in order to transport any tricky items.

Should I empty drawers when moving?2021-09-20T14:45:11-05:00

Any self-assembly dressers, nightstands, and other other furniture items with drawers should be completely emptied and removed from the item prior to moving. These furniture items are usually made of particleboard and are rather easy to break. If your dresser appears more durable, all items except clothing should be removed. Excessive clothing should also be removed to ensure the integrity of the drawer.

How far in advance should you book movers?2021-09-20T14:45:10-05:00

Between 2-2.5 months in advance. The longer you wait to book a professional moving company the harder time you will have finding licensed and well reviewed movers. Most reputable moving companies, especially in the summer months, are fully booked for between 2 to 3 months out.

Can I use plastic totes for moving?2021-09-20T14:45:10-05:00

Plastic totes can be useful for moving as they are usually more stable and easily stack-able when compared to traditional cardboard boxes. Be careful when packing plastic totes as too much weight can make these totes hard to move and susceptible to damage.

Can movers move alcohol?2021-09-20T14:45:10-05:00

As long as all alcohol, whether open or not, is properly packed in compartmentalized and padded cardboard your moving company should have no problem transporting it for you. Your movers should be able to offer special packing material for bottles containing alcohol and other liquids.

How long does it take for moving trucks to load?2021-09-20T14:45:10-05:00

On average, two licensed and professional movers equipped with hand dollies and other necessary tools can load a 10ft truck in 1-1.5 hours, a 16 ft truck in 2-2.5 hours, a 24ft truck in 4-4.5 hours and a full 26ft box truck in 5-5.5 hours. Please keep in mind these numbers are a rough approximation and can change based on variable such as stairs, access points, weight of items, etc. Visit our blog to see what moving truck size is right for your move at https://www.apartmentmovingservices.com/what-size-truck-or-trailer-do-you-need-for-your-move/

How much does it cost to have someone pack your stuff?2021-09-20T14:45:09-05:00

Having your moving company pack your items will potentially incur a higher hourly rate, ranging from $20 to $40 per hour. There will also be additional charges for materials and supplies used when packing your items, such as boxes, tape, furniture wrap, etc. On average, it costs between $600-$1000 for a complete pack and move of a one bedroom apartment.

What is the cheapest day to move?2021-09-20T14:45:09-05:00

Usually the cheapest day to move will be a weekday, as these days are less busy than weekends. Most moving companies will be able to offer better rates on weekdays as the competition for these dates among clients is less high among clients. Moving on a weekday could help you save money during your upcoming move. Check out our blog for more ways to save money on your upcoming move at https://www.apartmentmovingservices.com/saving-money-during-your-move/

How do I choose a reputable moving company?2021-09-20T14:45:09-05:00

There are a few things you can do to ensure you are hiring a licensed and reputable moving company. Getting referrals from friends and family, reading reviews, making sure your movers are licensed and insured through the U.S. department of transportation, and having a phone interview with your potential movers are all things you can do to find the right movers for you.

Will movers wrap furniture?2021-09-20T14:45:09-05:00

Licensed and professional movers should be equipped with both furniture pads and plastic wrap in order to better protect your furniture items. These supplies may come at an extra charge, make sure to consult with your moving company beforehand so there are no surprise charges on your bill at the end of your move.

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Hire DFW Movers You Can Always Count On

Eva D.

Best decisions was to hire them they are amazing! Quick, professional, were here on time and started to work right away. They are very friendly and easy to work with. I move a lot due to work and they by far have been the very BEST!! You won’t regret your decision if you hire them for your next move.

Oct 16, 2020

Lewis M.

They did a great job, was quoted a price from a 2 hour move, which included a few heavy items being moved up to a 3rd floor apartment with no elevator. Was no problem for them & they did it all within the 2 hour window! The guys were great & worked quick!

Sep 28, 2020

Divya I.

The team was very professional, and easy to work with. Very friendly and ever willing to help. They did not stop until the work was done. They wrapped up everything carefully before moving them to the truck and then to the new apartment, on reaching the apartment they helped placing the furniture at the right spot. Absolutely recommend

Aug 12, 2020

At Reliant Moving Services, we consistently surpass our customers’ expectations with superior moving, packing and storage capabilities. We are committed to providing the highest level of customer service and will monitor your move from start to finish. We take extra care to ensure your belongings arrive at your destination on time and undamaged.

We are proud of our stellar reputation in the DFW Metroplex area, a testament to our hard work and passion for excellence. Our team of specialists is here to help and we pledge to make your move a seamless and stress-free experience. 

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